Last Updated: 18 August 2026
This Privacy Policy describes how Upizee ("we", "us", or "our"), operating through the website upizee.com, collects, uses, stores, and protects information relating to individuals who visit or interact with this website. This policy is written in accordance with the applicable provisions of Egyptian Law No. 151 of 2020 on the Protection of Personal Data (the "Egyptian Data Protection Law"), as well as general international standards of data privacy practice.
By using this website, you acknowledge that you have read this policy. If you do not agree with any part of it, please discontinue use of the site.
Upizee is a mobile car detailing and vehicle care service operating in Cairo, Egypt. Our registered office is at Office 112, New Cairo 1, Cairo Governorate 11865. You can contact us regarding data matters at info@upizee.com.
For the purposes of this policy, Upizee acts as the data controller — meaning we determine the purposes and means of processing personal data collected through this website.
We collect only the personal data that is reasonably necessary for the purposes described in this policy. The categories of data we may collect include:
Contact form submissions: When you use the contact form on this website, we collect your name, email address, and the content of your message. This is submitted directly through your email client and is received at info@upizee.com.
Technical data: When you visit the website, certain technical information is automatically recorded by our hosting infrastructure. This may include your IP address, browser type, referring URL, pages visited, and visit timestamps. This data is used for site security and performance monitoring.
Cookie data: We use cookies and similar tracking technologies as described in our Cookie Policy. The types and purposes of cookies used are explained there in full.
We use the personal data we collect for the following purposes, each of which has a corresponding lawful basis under Egyptian Law No. 151 of 2020:
Responding to enquiries (legitimate interest / contractual necessity): When you submit a contact form, we use your name and email to respond to your enquiry about our services. This is necessary to engage with potential or existing clients.
Website operation and security (legitimate interest): Technical data is processed to maintain the functionality and security of the website, detect and prevent abuse, and diagnose technical issues.
Analytics (consent): Where analytics cookies are accepted, we may process aggregated data about how visitors use the site in order to improve the user experience. This is done only where you have provided consent through the cookie consent mechanism.
We retain personal data only for as long as is necessary for the purpose for which it was collected, and in accordance with applicable legal requirements.
Contact enquiries are retained for a period sufficient to manage the service relationship, generally not exceeding twelve months from the date of last contact, unless there is an ongoing service relationship that requires a longer retention period.
Technical log data is typically retained for a period of up to ninety days, after which it is automatically deleted or anonymised.
We do not sell, rent, or trade personal data to third parties. We may share data with data processors who provide services on our behalf, such as website hosting and email infrastructure providers. These processors are bound by contractual obligations to handle data securely and only for the purposes we specify.
We may also disclose data where required to do so by law, court order, or competent Egyptian regulatory authority.
Our website may use third-party services whose servers are located outside Egypt. Where personal data is transferred internationally, we take steps to ensure that adequate protections are in place, consistent with the requirements of Egyptian Law No. 151 of 2020 and its implementing regulations regarding cross-border data transfers.
Under Egyptian Law No. 151 of 2020, you have the following rights regarding your personal data:
Right of access: You may request confirmation of whether we hold personal data about you and, if so, a copy of that data.
Right to rectification: You may request correction of inaccurate or incomplete personal data.
Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other lawful basis for processing.
Right to object: You may object to processing based on legitimate interests where you have grounds relating to your particular situation.
Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact us at info@upizee.com. We will respond within a reasonable period and in accordance with applicable law.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated as necessary. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot provide an absolute assurance of security.
This website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data through this site, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us at:
Upizee
Office 112, New Cairo 1, Cairo Governorate 11865
Email: info@upizee.com
Phone: +20 100 140 0368